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Managing Across Industries

| Blog | July 29, 2013


No matter what industry you work in, managing is a tough job. Whether you’re managing 2 or 400 people, you have a ton of responsibility. You’re a leader. The role of a manager varies from industry to industry, company to company, but some tasks — like planning, organizing, ordering and coordinating — cross all boundaries.

Retail management

Retail managers have to keep their stores looking organized and neat. Like restaurant managers, they must train their employees in customer service and help increase sales. Retail managers need a strong background in sales so they can understand what needs to be ordered and stocked.

Retail managers also have to be up-to-date on market trends. If the store doesn’t carry a certain product or service, managers need to know the best alternative or help customers find what they need.

Office management

Office managers probably have the most paper work of any type of manager. More than other managers, an office manager has to watch for employee efficiency and productivity. Office managers don’t always understand the specifics of the workflows within the office, which differentiates their job.

Many office managers do not have the same customer service skills that others do. Sometimes they may not interact with customers at all. Like other managers, office managers are in charge of hiring staff members.

Fleet management

Fleet managers are in charge of a large number of vehicles such as buses, moving companies or semi-trucks. A fleet manager must be aware of driving laws – especially those that vary by state or location. In the case of semis, a fleet manager has to monitor each employee’s driver log to look for speeding or uneconomical practices.

Fleet managers need to keep an eye on the weather in wintry months in some parts of the country as driving conditions can become hazardous. They’re also responsible for maintaining the vehicles in their fleets.

For other managers, delivery time to the customer is important. For fleet managers – it’s crucial. If those “fresh” fish don’t make it to the grocer on time, the grocer may not want to pay. Fleet managers need to know exactly how long it will take for a route.

Restaurant management

Like other managers, restaurant managers are responsible for controlling inventory and ordering new supplies. The restaurant also has to keep expiration dates and food consumption rates in mind when placing orders, which adds stress to the job. If the retail manager orders too many skirts, the store will have a sale. If the restaurant management orders too many skirt steaks, the restaurant loses profit.

One critical task that restaurant managers face is controlling food safety. In most other cases, the manufacturer is accountable for any incidents involving the product. In this case, if food illness occurs, the restaurant is liable.

Each type of manager has industry concerns to worry about within their job. However, every manager is responsible for making the systems in the business run efficiently. They each also have certain rules and regulations to follow. What other industries have specific management tasks?


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